At Pubinno, our mission is to build the Future of Draft where every perfect pint is a step towards a Net Zero future. Awarded as the ‘World’s Best Beverage Technology Award’ by FoodBev Awards, our goal is to work with self-driven, tech-savvy people who are enthusiastic about developing game-changing products and solutions in an age-old industry.

We are proud to foster a work environment centered around the employee experience, which is evident in our recent certification as a Great Place to Work.

Now we’re looking for a “Field Supervisor” to join our Customer Success Team at a leading disruptor in the bar tech landscape, as recognized by CB Insights.

Here’s What You’ll be Doing:

• Should positively and professionally represent the company and brand at all times, with a style which is relaxed but professional, informal yet commercial
• Educate & motivate all stakeholders On Premise
• Identify common customer challenges and actively suggest better solutions; empathize with every aspect of the customer experience, putting customers’ needs first
• Driven toward maximizing effectiveness of their organization in an effort to drive best-in-class customer experience for users
• Actively build and maintain networks with all customers and users 
• Develop a trusted relationship with all stakeholders (such as technical teams, sales reps. etc) at all levels such that all activities are closely aligned with the customer’s business case and business strategy
• Maximize customer satisfaction

Desired Skills and Experiences: 

• 2+ years of experience in related field
• Outstanding local market knowledge, contacts and experience in “the scene”.
• Excellent verbal and written communication
• Solid understanding of sales, product knowledge, events, operations, and beverage industry
• Strong negotiator and results-focused
• Experience in F&B sector. Well connected to key figures within bars and pubs is a plus
• Identifies builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach
• Eager to take a hands-on role in contributing to our firm's profitability
• Strong analytical ability and commercial acumen
• Driving licence is a must

Working at Pubinno:

• Private Health Benefits
• Psychological support package
• HPV vaccine
• Visa application support
• Extra Leave for Pawternity
• Great environment with an amazing sky top terrace and unlimited beer.
• We support your personal and professional development.
• Chance to work with a unique global team.

Cheers!🍻